Superfone: Business phone, CRM

Features Superfone: Business phone, CRM

Get your own virtual business number with the Superfone app.
Packed with CRM and communication features including — auto call recording, business caller tune, managing multiple business numbers, parallel ringing, and more!With Superfone, you get- A single business number for your business & staff- Auto call recording for your entire team- Custom business caller tune - Parallel ringing: 1 outgoing and multiple incoming calls- Manage multiple business numbers in a single dashboard- Add notes, tags and reminders to all your callsAuto Call Recording- All calls between customers and your team are auto recorded.
- Easily review all the calls using the Superfone app.- Improve the quality of customer interactions with your team.
Business Caller Tune- Look and sound professional.
Grow your business with a custom business greetings message to welcome your customers on every call.- Share offers, business information and more when users dial your Superfone number.
- Type in English/Hindi/Hinglish and convert to voice.
It’s that simple!Powerful Call & CRM features to help you manage your customers, leads & grow sales- Shared contact book, call history and customer database for your whole staff- Add notes for each customer quickly during or after a call- Add a reminder to call back the customer or do a task later- Answer common questions, share a business card quickly with templated quick text replies that you can createSmart Caller ID that gives rich information to help convert leads, grow sales & keep customers happy- Get more information by combining information from all your staff’s activities- Tags and labels such as VIP, New customer, Supplier- See notes & earlier call history that your team wroteManage multiple numbers for your team- Buy multiple numbers & manage your team- Buy a number, assign or remove staff anytime- Track your staffs complete activity- Get info on missed calls, hear call recordings- Control your customer data- Manage your complete customer informationPermissions - Superfone app requires the below permissions to work- Microphone & speaker to ensure that calls work for you- Draw over other apps to enable us to open Superfone app on an incoming call- Battery optimization to make sure that your phone OS does not close the Superfone app and to make sure you always receive a call- Location permissions as mandated by the Government of India telecommunications guidelines- Contact permissions to allow us to show you phone contacts while calling and to invite your teamPrivacy, Safety & Reliability- Superfone is built on industry grade technology to make sure your calls are of high quality & reliable- Your data is 100% safe & is kept in India in accordance with all national regulations- You own your data and you can delete it at any time.
We do not sell your data.Fair Usage Policy- Superfone is made for genuine small & medium businesses so that they can provide great experience to their customers.
- Superfone business phone numbers cannot be used for tele-marketing, call centre operations, spamming, bulk calling, whatsapp bulk messaging, bulk - SMS, fraud and other purposes that are not permitted by law.- In case of misuse, Superfone reserves the right to immediately stop all services, deactivate the number, permanently blacklist the customer, and/or report all fraudulent activities to the authorities as per the legal framework applicable.
In such cases, no refund will be provided and the refund policy is not applicable.